Reporting Problems to Eller Information Technology
Submit a Request
The best way to request support for a computer-related problem from Eller IT Support is to send email to: firstname.lastname@example.org.
Sending an email enables Eller IT Support to make a record of your support request and then assist you as soon as they are able. It is also possible to submit a support request online at: http://it.eller.arizona.edu/forms/.
Depending on the nature of your request, the normal response time to a submitted request is 1 or 2 days. If Eller IT Support has to take your computer to their office, they normally are able to return it within 3 business days.